no68's Commitment

No68 Responsible Gaming — Play Safe, Play Smart

At no68, the enjoyment of gaming must come hand in hand with awareness and self-control. We provide a range of tools and resources to ensure every member can enjoy our platform in a healthy and responsible way.

24/7 Customer Support
100% Control in Your Hands
0 Charges Account Limits & Restrictions
Instant Self-Exclusion

Lasting Entertainment Starts with the Right Mindset

For most people, playing on an online platform like no68 is a way to unwind, try their luck, and enjoy some excitement in daily life. It is not unlike watching a movie or visiting a theme park — it is entertainment, not a source of income or an escape from problems.

However, no68 recognises that for a small number of users, gambling activity can become difficult to control. That is why we invest seriously in our responsible gaming programme — not merely to meet regulatory requirements, but because we genuinely care about the well-being of our members.

The core principles of responsible gaming at no68 are simple: play with money you can afford to lose, not money you need for other essentials. If at any point you feel that gaming has started to control your life — rather than you controlling it — that is a sign to pause and seek help.

No68's Promise to Every Member

No68 will never encourage you to play beyond your means. Our platform is designed for entertainment — not to replace income, settle debts, or cope with emotional stress. Your well-being matters more than any business profit.

Signs of Healthy Gaming
  • You set your limits before you play

    You know how much you are willing to spend and stop when that limit is reached.

  • Play for fun, not for profit

    You enjoy gaming as entertainment without relying on wins to meet your needs.

  • You can stop at any time

    No feeling of being "forced" to play or pressure to continue a session after a loss.

  • Other responsibilities remain unaffected

    Work, family, and daily responsibilities remain a priority over gaming activity.

  • You do not hide your gaming activity

    You are comfortable talking about your gaming activity with people close to you.

Six Free Tools to Keep You in Control

All these tools are available directly within your no68 account — free, instant, and without needing to contact anyone.

Daily / Weekly Deposit Limit

Set a maximum deposit limit per day or per week directly from your account settings. Limits take effect immediately and can be lowered at any time with no waiting period.

Session Time Limit

Set a time limit for each gaming session. The platform will give you a warning and automatically end the session once your chosen time limit is reached.

Loss Limit

You can set a maximum loss limit within a given period. Once this limit is reached, access to games will be temporarily blocked to prevent further losses.

Cool-off Break

Need a short break? Activate Cool-off mode for 24 hours, 48 hours, or 7 days. During this period, your account cannot be used for gaming but balance withdrawals remain permitted.

Self-Exclusion

Choose to exclude yourself from the no68 platform for a period of 1 month, 3 months, 6 months, 1 year, or permanently. This request is processed immediately and cannot be reversed during the selected period.

Block Promotional Content

Disable all promotional emails, SMS, and notifications so you are not exposed to offers that may encourage unplanned gaming activity.

How to Access the Control Tools

Log in to your no68 account → click the profile icon → select "Responsible Gaming Settings". All the tools above are available on one easy-to-use page. No charges, no approval required — full control is in your hands.

Recognise the Warning Signs Before They Escalate

Gambling problems rarely appear overnight. They develop gradually. Recognise these early signs and take action immediately.

Thinking about gambling almost constantly, even while doing other things.
Needing to wager increasingly larger amounts to achieve the same level of excitement.
Feeling anxious, irritable, or uneasy when trying to cut back or stop playing.
Continuing to play despite knowing it is causing financial, work, or relationship problems.
Borrowing money or selling assets to fund gaming activity.
Lying to family members or friends about how much time and money is spent on gaming.
Using gambling as a way to escape from problems, stress, or feelings of sadness.
Returning to play after a loss with the intention of "getting back" what was lost (chasing losses).

You Don't Have to Face This Alone

If you recognise two or more of the signs above in yourself or someone you care about, please contact the no68 support team or a professional help organisation. Acknowledging the problem is the first and most courageous step.

How to Apply for Self-Exclusion at no68

Self-exclusion is an option available to any no68 member who feels they need a break from the platform. The process is completely confidential, requires no justification, and can be done entirely on your own without speaking to anyone.

  • 1
    Log in to your no68 account

    Access the platform via your web browser or the no68 mobile app using your login credentials.

  • 2
    Go to Account Settings

    Click the profile icon in the top-right corner, then select "Responsible Gaming Settings".

  • 3
    Select the Self-Exclusion option

    Choose your exclusion period — 1 month, 3 months, 6 months, 1 year, or permanent. Read the applicable terms.

  • 4
    Confirm your request

    Enter your account password to confirm. The exclusion will take effect immediately.

  • 5
    Balance withdrawal processed as normal

    Even while your account is excluded, any existing balance can be withdrawn without any restrictions.

Help Resources for Malaysian Users

No68 partners with and encourages members who need support to seek professional help. Here are resources you can reach out to:

Talian Kasih — Ministry of Women, Family and Community Development

A family advisory and professional counselling helpline. Can be contacted confidentially by those who need immediate support relating to addiction issues.

Gamblers Anonymous Malaysia

A peer support group for those struggling with gambling problems. Meetings are held regularly across Malaysia in a non-judgmental environment.

Malaysia Certified Counsellors

The Malaysian Board of Counsellors oversees certified counsellors who can help with addiction issues. Confidential and professional sessions are available nationwide.

No68 Live Support

The no68 support team is available 24/7 via Live Chat to help you activate any of the control tools or direct you to the appropriate help resources.

Frequently Asked Questions About Responsible Gaming at no68

No. Self-exclusion is a binding commitment for the period you choose. This is intentional — to ensure your decision is fully respected and to provide you with genuine protection. Once the period ends, you will need to submit an active request to reinstate your account, with an additional 7-day cooling-off period as a safety measure.

Your account balance is safe and unaffected. You can withdraw your full balance at any time even while your account is under self-exclusion. Only gaming activity and new deposits are restricted. Contact no68 Live Chat support to assist with your balance withdrawal.

Deposit limits can be lowered immediately, but increasing a limit requires a mandatory 7-day cooling-off period. This gives you time to reconsider the decision before it takes effect. This measure is intentionally designed to protect you from making impulsive decisions.

Yes, completely. Any request relating to self-exclusion, gaming limits, or assistance is strictly confidential. This information will not be shared with any third party unless required by law. No stigma, no judgment — we are here to help, not to evaluate.

No. no68 uses identity verification (KYC) to identify individuals who are currently under a self-exclusion period. Any attempt to register a new account using the same name or identification document will be automatically blocked by our system.

no68 uses a sophisticated gaming pattern monitoring system to identify behavioural changes that may indicate a problem — such as sudden spikes in deposits, excessively long gaming sessions, or erratic betting patterns. When the system detects these patterns, our team will proactively reach out to offer support.

No68 Responsible Gaming Pledge

No68 is committed to always prioritising the safety and well-being of our members. We will never use manipulative tactics, pressure you to keep playing, or ignore signs of a problem. To us, a member who plays safely and responsibly is worth far more than any short-term gain.

Free Control Tools
24/7 Support
Instant Self-Exclusion
100% Confidential
PDPA Compliance

Join no68 — The Platform That Puts Your Safety and Enjoyment First

Register a no68 account today and enjoy the best online entertainment with full confidence that our platform always cares about your well-being.

Already a member? Login to access your gaming control tools right now.

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